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Once the decision has been made to create a telework program, either a formal or informal program, this
section walks through the process step by step. Basically, this involves determining what kind of program
the organization will have, who will be involved in decision making, what kind of program management will
support, the program's goals, and how various workplace, legal, and equipment issues will be addressed.
The decisions made concerning many of these topics will form the basis of a telework policy.
Even if the intention is to start small with only a few teleworkers, it is worthwhile to think about
the issues discussed in this section.
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