This section of the toolkit is divided into three subsections:
The first section emphasizes the importance of having a clear understanding of the intent of the
program; which may be different for management and employees. Having a clear vision of what
telework is intended to accomplish is critical to all the decisions involved in developing and
implementing a program.
The second section addresses some of the most common concerns of management; topics such as
security, productivity, and costs.
The third section, designed for the telework project team, provides step-by-step guidance for
creating a telework program. This section includes topics such as setting goals, determining
appropriate tasks for telework, creating a telework policy and agreement, and making decisions
about equipment.
The toolkit is designed to be used by a broad range of organization types and sizes. Even though
not every issue addressed in this section applies to every organization, the team should review
each topic to make a determination as to relevance.
If you haven't already done so, read Benefits
for Organizations and Q&A for Organizations in the
About Telework section of the toolkit.
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